Refund policy

Refund Policy – GCC Daily Deals

At GCC Daily Deals, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

Return Window

We offer a 30-day return policy, meaning you have 30 days from the date you receive your order to request a return.

Eligibility for Refunds

To qualify for a refund:

  • The item must be unused, unworn, and in original condition

  • All original tags and packaging must be intact

  • Proof of purchase (order confirmation or receipt) is required

How to Request a Refund

To initiate a return or refund request, please contact us at:
📧 [your email here]

Please include:

  • Your order number

  • Reason for return

  • Photos (if item is damaged or defective)

Once your request is approved, we will provide:

  • Return instructions

  • Return shipping details

⚠️ Returns sent without prior approval will not be accepted.

Damaged, Defective, or Incorrect Items

If you receive an item that is:

  • Damaged

  • Defective

  • Incorrect

Please contact us within 48 hours of delivery with clear photos.
We will offer a replacement or full refund at no additional cost.

Non-Returnable Items

The following items are not eligible for return or refund:

  • Personalized or custom-made products

  • Perishable goods (if applicable)

  • Personal care items (hygiene-sensitive products)

  • Gift cards

  • Clearance or sale items

Refund Process

Once we receive and inspect your return:

  • You will be notified of approval or rejection

  • If approved, your refund will be issued to your original payment method

⏳ Processing time: 5–10 business days
(Note: Bank processing times may vary)

Late or Missing Refunds

If you haven’t received your refund:

  1. Check your bank account again

  2. Contact your credit card provider

  3. Contact your bank

If the issue persists, contact us at:
📧 [your email here]

Exchanges

We only replace items if they are defective or damaged.
For exchanges, please contact our support team.

Cancellations

Orders can only be canceled within 12 hours of placing the order.
After this period, orders may already be processed or shipped.